Refund policy
Return & Refund Policy
Last Updated: June 14, 2026
Thank you for shopping with us. We value your satisfaction and aim to provide a smooth shopping experience.
Returns
We accept returns within 30 days of the delivery date.
To be eligible for a return:
- The item must be unused, unworn, and in the same condition that you received it.
- The item must be returned in its original packaging with all tags, accessories, and documentation included.
- Proof of purchase or order confirmation must be provided.
Items that are not eligible for return include:
- Personalized or custom-made products
- Gift cards
- Perishable goods
- Items marked as non-returnable at the time of purchase
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be processed to the original payment method used for the purchase. Refunds are typically issued within 5–10 business days, although processing times may vary depending on your bank or payment provider.
Exchanges
We will replace items if they are defective, damaged, or if you received the wrong item. To request an exchange, please contact us using the details below.
Return Shipping
- Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
- Original shipping charges are non-refundable unless otherwise required by applicable law.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Please include photographs of the item and packaging to help us process your request promptly.
Contact Us
If you have any questions regarding this Return & Refund Policy, please contact us:
Email: rangofy360@gmail.com
Phone: +44 7446 290948
Address: 2042, 182 High Street North
London, E6 2JA
United Kingdom
By making a purchase from us, you acknowledge that you have read and understood this Return & Refund Policy.